RETURN & EXCHANGE


Our hope is that you are completely satisfied with your handmade ADA PAT DESIGN purchase. If you are a perfectionist which couldn’t accept the handmade beauty on minor manual differences, we are happy to accept your exchange but not refund.

 

Return Rules and Restrictions:

1. We do not accept refund on an unwanted item. However, we could offer for exchange on credits or exchange other items avaliable in our shop.

2. We do not cover the shipping fee for return or exchange on an unwanted item. You may visit our Hong Kong showroom for dropoff & pickup at your own cost.

3. The exchange item must be returned within 30 days of delivery.

4. The exchange item must not be worn, washed or altered, and must be free of stains, hair, floor debris, and pin marks. 

5. The exchange item must be returned in original packaging with product wrapping.

6. Before making your exchange or return, please email us at adapat@ada-pat.com or click here to chat with us at Facebook for confirmation.